Contact
Contact AlfaTactix
Product questions, billing, or MT5 Basic activation — we usually reply within one business day.
At a glance
Response time
Within one business day
Try firstStrategy Builder demo (no signup)
Common topics
General support
MT5 Basic — manual payment
Billing question
Product feedback
Self-service
Send us a message using the form below, and we'll get back to you as soon as possible.
Before you write
I paid for MT5 Basic — what should I send?
Log in, open this page with the MQL5 payment subject, attach your receipt (image or PDF), and include the email on your AlfaTactix account.
Can I get help without an account?
Yes for general questions. Payment activation requires a registered account so we can enable the correct role.
Where is the builder documentation?
See the Docs page for the six-step workflow, or start in the public demo if you prefer learning by doing.